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Store Policies

Shipping

Flat rate shipping is calculated at check out for domestic shipping within the United States. If you need shipping outside of the USA please contact me directly.

Returns

Returns are limited to 30 days after purchase with receipt. Must be unused and still have original packaging. Certain items may be ineligible for returns such as custom made products, custom assembled kits, pre-ordered items or anything that cannot be re-sold due to the nature of the item.

For online returns customers are responsible for return package shipping. If the item came damaged in the mail please send photos and contact me within 24 hours of delivery. 


Classes

In order to get a refund if you cancel you must reach out 48 hours before your scheduled class via email to Hanginbyathreadnj@gmail.com
You may transfer your class to another person or use it as a credit towards your next class If given notice 24 hours before the class.

We have the right to cancel a class at anytime for any reason. If we cancel the class we will give you a date for the rescheduled class or we will issue a refund.


Privacy

Personal information collected at time of check out may include Name, Address, Email, Phone number. Any personal information that is collected on our site is only used for order fulfillment, contacting you in case we cannot complete the order or for general marketing for our company only. We will never sell or give your personal information to a 3rd party.

Please note if you sign up for the Newsletter Email Marketing you can unsubscribe at any point. 

If you have any questions regarding the information collected or anything else feel free to contact me

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hangin' by a thread