Store Policies
Shipping
Flat rate shipping is calculated at check out for domestic shipping within the United States. If you need shipping outside of the USA please contact me directly.Returns
In-Store Returns:
Returns are accepted within 30 days of purchase with a valid receipt.
Items must be unused, in original packaging, and in resellable condition.
Some items are not eligible for return, including:
– Custom-made products
– Custom-assembled kits
– Pre-ordered items
– Fabric yardage cut to order
– Any item that cannot be resold due to its nature
Online Returns:
Customers are responsible for the cost of return shipping.
If your order arrives damaged, please contact us within 24 hours of delivery and include photos of the item and packaging. We’ll work quickly to make it right.
If you have any questions about whether your item qualifies for return, don’t hesitate to reach out—we’re here to help!
Classes
Skill Level Requirements
Each class description includes a clearly stated skill level requirement (e.g., beginner, intermediate, advanced). It is your responsibility to ensure that you meet the required skill level before registering.
No refunds will be issued if you sign up for a class that is above your current skill level or because you did not read the class description .
Cancellations & Refunds
To receive a refund, you must cancel at least 48 hours prior to your scheduled class by emailing us at Hanginbyathreadnj@gmail.com.
If you notify us at least 24 hours in advance, you may transfer your class to another person or apply the credit toward a future class.
No refunds or credits will be issued for no-shows or late cancellations.
Class Cancellations by Us
We reserve the right to cancel a class at any time for any reason (e.g., weather, low enrollment, instructor emergency). If we cancel:
You will be given a new date for the rescheduled class or
You may choose to receive a full refund.
Privacy
What We Collect:
When you make a purchase, we may collect the following information:
Name
Shipping and Billing Address
Email Address
Phone Number
How We Use Your Information:
Any personal information collected is used strictly for:
– Fulfilling and shipping your order
– Contacting you if we have questions or issues regarding your order
– Occasional marketing communications from Hangin' By A Thread
We will never sell, share, or distribute your information to any third party.
Newsletter & Email Marketing:
If you sign up for our newsletter, you may receive occasional updates, promotions, or announcements.
You may unsubscribe at any time using the link provided in any email.
We appreciate your trust and are committed to protecting your information.
If you have any questions regarding the information collected or anything else feel free to contact me.
Site Links
Contact Us
- Hangin' By a Thread
Stanhope, NJ 07874 - Email: Hanginbyathreadnj@gmail.com
- Facebook | Instagram
